July 30, 2010

MTH Product Cancellation

MTH has announced that they will not be manufacturing the 70-78033 40ft reefer car.
Anyone having this on preorder will be notified by the Trainz customer service department via email. We are sorry for any disappointment this may cause.

July 28, 2010

Legacy V1.3 upgrade modules and manuals

With the upcoming release and subsequent shipment of Legacy version 1.3 memory modules and manuals, Lionel has informed us how you as a customer may obtain these.

You will need to register your legacy system online at http://www.lionel.com/registerlegacy. By registering your system with Lionel, you will be automatically shipped an upgrade package from Lionel direct at no charge to you. If you do not have internet access, you may contact Lionel customer service at 586-949-4100.

July 1, 2010

MTH Product Cancellations-2010

Mth has cancelled the following items from production:

20-2977-1 3 Cars Weed Sprayer Set- Northern Pacific
20-2977-3 3 Cars Weed Sprayer Set Non-Powered- Northern Pacific
20-2976-1 3 Car Weed Sprayer Set- C & O
20-2976-3 3 Car Weed Sprayer Set- Non-Powered C & O
20-2975-1 3 Car Weed Sprayer Set- Union Pacific
20-2975-3 3 Car Weed Sprayer Set- Non-Powered Union Pacific

11-90051 Am Flyer Std Gauge Switch Tower
11-30040 221 Std Gauge Ore Car – Maroon/Nickel
11-30041 221 Std Gauge Ore Car – Maroon/Brass

20-65168 4 Car Bombardier Passenger Set - VRE
20-66168 2 Car Bombardier Passenger Set - VRE
20-65169 4 Car Bombardier Passenger Set – Go Transit
20-66169 2 Car Bombardier Passenger Set – Go Transit

We are sorry for any disappointments this may cause If you have any of these items on order you will receive a cancellation notice.

June 21, 2010

Phone issues

Trainz customers,
We have recently implemented a new phone system to enhance our service to you. In doing so there was a period of time where the sales number was published as 866-285-1800 instead of the correct 866-234-1800. For those of you whom bookmark our site, it may still show the incorrect number. This can be corrected by clearing your cookies. Thank you for your business. We look forward to serving your future train needs!